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Customer service training in Wisconsin

11 customer service programs with costs, results and funding that can make them free

9 schools offer these customer service programs, and Wisconsin has approved every one for workforce funding. Each shows its price if you pay yourself and how past students did.

Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1

In Wisconsin, 8 of the 11 programs take students without a high school diploma and 3 ask for a diploma or equivalent.

By kind, the 11 programs here are customer service certificate or course (8 programs) and healthcare customer service course (3 programs).

See the 11 programs

How much does customer service training cost in Wisconsin?

$1,040 to $2,414 is what most customer service programs in Wisconsin cost if you pay yourself

That is the middle half of the 10 programs with a price. All of them: $850 to $4,856

In the typical program

Finished the program
100%
Working 6 months later
76%
Earned a year, estimated
about $32,500
Length
16 to 32 weeks

Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Wisconsin may also offer customer service training. How these figures are made

Is there free customer service training in Wisconsin?

Who qualifies, and other ways to pay: financial aid, grants and the GI Bill

All 11 customer service programs in Wisconsin approved for WIOA funding

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11 programs

How to pay for customer service training in Wisconsin

WIOA funding can pay for customer service training in Wisconsin

Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?

Financial aid and grants for customer service training

Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67

GI Bill for customer service training

Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8

The program list does not show which programs accept these. Ask the school.

Quick facts: Customer service training in Wisconsin

lowest typical price among the states with enough programs to compare
4th of 13
customer service programs here, against the typical state's 2
11 vs 2

State comparisons use the same figures as the customer service training by state table: the middle program of each state, and only states with three or more schools for prices. Source: US Department of Labor, program year 2024 (July 2024 to June 2025).

Customer service training in Milwaukee, Rice Lake, La Crosse and other Wisconsin cities

Choosing an area filters the program list above. 3 programs are online.

Other training in Wisconsin

How customer service training compares with the rest of business and office work: Business and office training in Wisconsin

Where the Wisconsin customer service program numbers come from

Which Wisconsin customer service programs are on this list?

These are the customer service programs Wisconsin approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Wisconsin offers.

How the prices and results of Wisconsin customer service programs are measured

Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.

Sources for the facts about customer service training in Wisconsin

Show the 9 sourcesHide the sources
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
  2. US Department of Labor, TrainingProviderResults.gov: About This Site
  3. US Department of Labor: WIOA Adult Program
  4. Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
  5. US Department of Labor: American Job Centers
  6. US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
  7. US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
  8. US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
  9. US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List