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Customer service training in Texas

18 customer service programs with costs, results and funding that can make them free

16 schools offer these customer service programs, and Texas has approved every one for workforce funding. Each shows its price if you pay yourself and how past students did.

Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1

In Texas, 5 of the 18 programs take students without a high school diploma, 10 ask for a diploma or equivalent and 3 ask for earlier courses first.

By kind, the 18 programs here are customer service certificate or course (13 programs) and customer service and retail sales course (5 programs).

See the 18 programs

How much does customer service training cost in Texas?

$1,700 to $6,400 is what most customer service programs in Texas cost if you pay yourself

That is the middle half of the 17 programs with a price. All of them: $790 to $20,000

In the typical program

Finished the program
Not reported
None of the 18 programs report it
Working 6 months later
Not reported
None of the 18 programs report it
Earned a year, estimated
Not reported
None of the 18 programs report it
Length
Not enough data
4 programs report it; a typical figure needs 5

Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Texas may also offer customer service training. How these figures are made

Is there free customer service training in Texas?

Who qualifies, and other ways to pay: financial aid, grants and the GI Bill

All 18 customer service programs in Texas approved for WIOA funding

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18 programs

  • Customer service certificate or courseHybridHigh school diploma or equivalent

    Excellence In Customer Service

    New Horizons Dallas

    Plano

    High school diploma or equivalent

    New Horizons Dallas, PlanoCustomer service certificate or courseHybrid · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$790
    More details about Excellence In Customer Service at New Horizons Dallas
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    1 week, 16 hours a week
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $790

  • Customer service and retail sales courseOnlineNo diploma needed

    Retail Customer Service Skills Training

    Texas Tech University

    Based in Lubbock, TX

    Accredited school

    No diploma needed

    Texas Tech University, based in Lubbock, TXCustomer service and retail sales course · Accredited schoolOnline · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$850
    Program website, Retail Customer Service Skills Training at Texas Tech University
    More details about Retail Customer Service Skills Training at Texas Tech University
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $850
    Program website, Retail Customer Service Skills Training at Texas Tech University

  • Customer service and retail sales courseOnlineNo diploma needed

    Retail Customer Service Skills Training

    Texas A&M University Corpus Christi

    Based in Corpus Christi, TX

    Accredited school

    No diploma needed

    Texas A&M University Corpus Christi, based in Corpus Christi, TXCustomer service and retail sales course · Accredited schoolOnline · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$850
    Program website, Retail Customer Service Skills Training at Texas A&M University Corpus Christi
    More details about Retail Customer Service Skills Training at Texas A&M University Corpus Christi
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $850
    Program website, Retail Customer Service Skills Training at Texas A&M University Corpus Christi

  • Customer service certificate or courseHybridHigh school diploma or equivalent

    Providing Outstanding Customer Service

    New Horizons Dallas

    Plano

    High school diploma or equivalent

    New Horizons Dallas, PlanoCustomer service certificate or courseHybrid · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,500
    More details about Providing Outstanding Customer Service at New Horizons Dallas
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    1 week, 16 hours a week
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,500

  • Customer service certificate or courseHybridHigh school diploma or equivalent

    Customer Service Certificate (Youth)

    Dallas College

    Dallas

    Accredited school

    High school diploma or equivalent

    Dallas College, DallasCustomer service certificate or course · Accredited schoolHybrid · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,700
    Program website, Customer Service Certificate (Youth) at Dallas College
    More details about Customer Service Certificate (Youth) at Dallas College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,700
    Program website, Customer Service Certificate (Youth) at Dallas College

  • Customer service and retail sales courseOnlineHigh school diploma or equivalent

    Advanced Customer Service And Sales

    Edopp Solutions LLC

    Based in Houston, TX

    High school diploma or equivalent

    Edopp Solutions LLC, based in Houston, TXCustomer service and retail sales courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$2,150
    Program website, Advanced Customer Service And Sales at Edopp Solutions LLC
    More details about Advanced Customer Service And Sales at Edopp Solutions LLC
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    7 weeks, 35 hours a week
    Cost of supplies
    $150
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $2,150
    Program website, Advanced Customer Service And Sales at Edopp Solutions LLC

  • Customer service and retail sales courseOnlineHigh school diploma or equivalent

    Sales Representative

    Transcend Stem Education

    Based in Dallas, TX

    High school diploma or equivalent

    Transcend Stem Education, based in Dallas, TXCustomer service and retail sales courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$3,295
    More details about Sales Representative at Transcend Stem Education
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $3,295

  • Customer service certificate or courseIn personHigh school diploma or equivalent

    Customer Service 101

    Rboc Inc. (Rebuilding Our Community)

    Dallas

    High school diploma or equivalent

    Rboc Inc. (Rebuilding Our Community), DallasCustomer service certificate or courseIn person · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$3,500
    Program website, Customer Service 101 at Rboc Inc. (Rebuilding Our Community)
    More details about Customer Service 101 at Rboc Inc. (Rebuilding Our Community)
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    8 weeks, 16 hours a week
    Cost of supplies
    $175
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $3,500
    Program website, Customer Service 101 at Rboc Inc. (Rebuilding Our Community)

  • Customer service certificate or courseOnlineHigh school diploma or equivalent

    Customer Service Specialist Certificate (On Line)

    Joshua Career Institute

    Based in Dallas, TX

    High school diploma or equivalent

    Joshua Career Institute, based in Dallas, TXCustomer service certificate or courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$4,000
    More details about Customer Service Specialist Certificate (On Line) at Joshua Career Institute
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    $250
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $4,000

  • Customer service certificate or courseOnlineNo diploma needed

    Customer Service Representative

    Grs Inc.

    Based in Austin, TX

    No diploma needed

    Grs Inc., based in Austin, TXCustomer service certificate or courseOnline · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$5,500
    Program website, Customer Service Representative at Grs Inc.
    More details about Customer Service Representative at Grs Inc.
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    $345
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $5,500
    Program website, Customer Service Representative at Grs Inc.

  • Customer service certificate or courseHybridEducation and courses

    Customer Service Representatives

    Evolution Of Her Beauty

    Arlington

    Education and courses

    Evolution Of Her Beauty, ArlingtonCustomer service certificate or courseHybrid · Education and courses

    Earned a year, estimatedNot reported
    Price if you pay yourself$6,400
    Program website, Customer Service Representatives at Evolution Of Her Beauty
    More details about Customer Service Representatives at Evolution Of Her Beauty
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $6,400
    Program website, Customer Service Representatives at Evolution Of Her Beauty

  • Customer service certificate or courseHybridEducation and courses

    Customer Service Representatives

    Evolution Of Her Beauty-Fei

    Dallas

    Education and courses

    Evolution Of Her Beauty-Fei, DallasCustomer service certificate or courseHybrid · Education and courses

    Earned a year, estimatedNot reported
    Price if you pay yourself$6,400
    Program website, Customer Service Representatives at Evolution Of Her Beauty-Fei
    More details about Customer Service Representatives at Evolution Of Her Beauty-Fei
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $6,400
    Program website, Customer Service Representatives at Evolution Of Her Beauty-Fei

  • Customer service certificate or courseHybridEducation and courses

    Customer Service Respresentative

    Phoenix Bodi And Beauty Institute (Pbbi)

    Abilene

    Education and courses

    Phoenix Bodi And Beauty Institute (Pbbi), AbileneCustomer service certificate or courseHybrid · Education and courses

    Earned a year, estimatedNot reported
    Price if you pay yourself$6,400
    Program website, Customer Service Respresentative at Phoenix Bodi And Beauty Institute (Pbbi)
    More details about Customer Service Respresentative at Phoenix Bodi And Beauty Institute (Pbbi)
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $6,400
    Program website, Customer Service Respresentative at Phoenix Bodi And Beauty Institute (Pbbi)

  • Customer service certificate or courseOnlineHigh school diploma or equivalent

    Customer Service Specialist (On Line)

    Joshua Career Institute

    Based in Dallas, TX

    High school diploma or equivalent

    Joshua Career Institute, based in Dallas, TXCustomer service certificate or courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$8,000
    More details about Customer Service Specialist (On Line) at Joshua Career Institute
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    $250
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $8,000

  • Customer service and retail sales courseOnlineHigh school diploma or equivalent

    Sales And Marketing Professional

    National Trade Institute

    Based in Dallas, TX

    High school diploma or equivalent

    National Trade Institute, based in Dallas, TXCustomer service and retail sales courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$8,499
    Program website, Sales And Marketing Professional at National Trade Institute
    More details about Sales And Marketing Professional at National Trade Institute
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $8,499
    Program website, Sales And Marketing Professional at National Trade Institute

  • Customer service certificate or courseIn personNo diploma needed

    Customer Service Management

    Center For Career Training

    Mesquite

    No diploma needed

    Center For Career Training, MesquiteCustomer service certificate or courseIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$9,126
    More details about Customer Service Management at Center For Career Training
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $9,126

  • Customer service certificate or courseIn personHigh school diploma or equivalent

    Customer Service Representative

    Bt Foundry

    Dallas

    High school diploma or equivalent

    Bt Foundry, DallasCustomer service certificate or courseIn person · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$20,000
    Program website, Customer Service Representative at Bt Foundry
    More details about Customer Service Representative at Bt Foundry
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    $2,012
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $20,000
    Program website, Customer Service Representative at Bt Foundry

  • Customer service certificate or courseHybridNo diploma needed

    Customer Service Representative

    Northeast Training Center Mj Training

    Houston

    No diploma needed

    Northeast Training Center Mj Training, HoustonCustomer service certificate or courseHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourselfNot reported
    Program website, Customer Service Representative at Northeast Training Center Mj Training
    More details about Customer Service Representative at Northeast Training Center Mj Training
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    Not reported
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    Not reported
    Program website, Customer Service Representative at Northeast Training Center Mj Training

How to pay for customer service training in Texas

WIOA funding can pay for customer service training in Texas

Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?

Financial aid and grants for customer service training

Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67

GI Bill for customer service training

Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8

The program list does not show which programs accept these. Ask the school.

Quick facts: Customer service training in Texas

programs with a price cost under $2,000
5 of 17
lowest typical price among the states with enough programs to compare
12th of 13
most customer service programs of any state, after Ohio
2nd

State comparisons use the same figures as the customer service training by state table: the middle program of each state, and only states with three or more schools for prices. Source: US Department of Labor, program year 2024 (July 2024 to June 2025).

Customer service training in Dallas, Abilene, Houston and other Texas cities

Choosing an area filters the program list above. 8 programs are online.

Other training in Texas

How customer service training compares with the rest of business and office work: Business and office training in Texas

Where the Texas customer service program numbers come from

Which Texas customer service programs are on this list?

These are the customer service programs Texas approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Texas offers.

How the prices and results of Texas customer service programs are measured

Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.

Sources for the facts about customer service training in Texas

Show the 9 sourcesHide the sources
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
  2. US Department of Labor, TrainingProviderResults.gov: About This Site
  3. US Department of Labor: WIOA Adult Program
  4. Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
  5. US Department of Labor: American Job Centers
  6. US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
  7. US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
  8. US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
  9. US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List