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Customer service training in Guam

1 customer service program with costs, results and funding that can make it free

One school offers this customer service program, and Guam has approved it for workforce funding. It shows its price if you pay yourself and how past students did.

Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1

In Guam, the one program takes students without a high school diploma.

See the program

How much does customer service training cost in Guam?

$1,359

is what this program costs if you pay yourself

This program

Finished the program
38%
Working 6 months later
Not reported
The program doesn't report it
Earned a year, estimated
Not reported
The program doesn't report it
Length
3 weeks

Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Guam may also offer customer service training. How these figures are made

Is there free customer service training in Guam?

Who qualifies, and other ways to pay: financial aid, grants and the GI Bill

The one customer service program in Guam approved for WIOA funding

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1 program

  • Customer service certificate or courseHybridNo diploma needed

    ISY Participation in Customer Service Training

    Guam Community College

    Mangilao

    Accredited school

    No diploma needed

    Guam Community College, MangilaoCustomer service certificate or course · Accredited schoolHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,359

    63 students trained with WIOA funding

    More details about ISY Participation in Customer Service Training at Guam Community College
    Finished
    38%
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    3 weeks, 32 hours a week
    Cost of supplies
    $170
    Students counted
    62
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,359
    students trained with WIOA funding
    63

How to pay for customer service training in Guam

WIOA funding can pay for customer service training in Guam

Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?

Financial aid and grants for customer service training

Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67

GI Bill for customer service training

Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8

The program list does not show which programs accept these. Ask the school.

Other training in Guam

Where the Guam customer service program numbers come from

Which Guam customer service programs are on this list?

These are the customer service programs Guam approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Guam offers.

How the prices and results of Guam customer service programs are measured

Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.

Sources for the facts about customer service training in Guam

Show the 9 sourcesHide the sources
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
  2. US Department of Labor, TrainingProviderResults.gov: About This Site
  3. US Department of Labor: WIOA Adult Program
  4. Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
  5. US Department of Labor: American Job Centers
  6. US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
  7. US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
  8. US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
  9. US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List