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Customer service training in Arizona

8 customer service programs with costs, results and funding that can make them free

3 schools offer these customer service programs, and Arizona has approved every one for workforce funding. Each shows its price if you pay yourself and how past students did. One school runs 6 of these 8 programs, so the typical figures lean heavily on its prices and results.

Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1

In Arizona, all 8 programs take students without a high school diploma.

By kind, the 8 programs here are customer service certificate or course (4 programs), customer service and retail sales course (2 programs) and call center and customer support course (2 programs).

See the 8 programs

How much does customer service training cost in Arizona?

$262 to $375 is what most customer service programs in Arizona cost if you pay yourself

That is the middle half of the 7 programs with a price. All of them: $165 to $450

In the typical program

Finished the program
Not reported
None of the 8 programs report it
Working 6 months later
Not reported
None of the 8 programs report it
Earned a year, estimated
Not reported
None of the 8 programs report it
Length
Not enough data
1 program reports it; a typical figure needs 5

Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Arizona may also offer customer service training. How these figures are made

Is there free customer service training in Arizona?

Who qualifies, and other ways to pay: financial aid, grants and the GI Bill

All 8 customer service programs in Arizona approved for WIOA funding

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8 programs

  • Customer service and retail sales courseOnlineNo diploma needed

    Customer Service & Sales

    Maricopa Corporate College

    Based in Tempe, AZ

    No diploma needed

    Maricopa Corporate College, based in Tempe, AZCustomer service and retail sales courseOnline · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$165
    Program website, Customer Service & Sales at Maricopa Corporate College
    More details about Customer Service & Sales at Maricopa Corporate College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    52 weeks, 14 hours a week
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $165
    Program website, Customer Service & Sales at Maricopa Corporate College

  • Call center and customer support courseIn personNo diploma needed

    Handling Angry & Difficult Callers Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCall center and customer support course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$225
    Program website, Handling Angry & Difficult Callers Series at Mohave Community College
    More details about Handling Angry & Difficult Callers Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $225
    Program website, Handling Angry & Difficult Callers Series at Mohave Community College

  • Call center and customer support courseIn personNo diploma needed

    Call Center & Phone Service Excellence Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCall center and customer support course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$300
    Program website, Call Center & Phone Service Excellence Series at Mohave Community College
    More details about Call Center & Phone Service Excellence Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $300
    Program website, Call Center & Phone Service Excellence Series at Mohave Community College

  • Customer service certificate or courseIn personNo diploma needed

    Customer Service Excellence Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCustomer service certificate or course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$300
    Program website, Customer Service Excellence Series at Mohave Community College
    More details about Customer Service Excellence Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $300
    Program website, Customer Service Excellence Series at Mohave Community College

  • Customer service certificate or courseIn personNo diploma needed

    Conflict Resolution Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCustomer service certificate or course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$375
    Program website, Conflict Resolution Series at Mohave Community College
    More details about Conflict Resolution Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $375
    Program website, Conflict Resolution Series at Mohave Community College

  • Customer service certificate or courseIn personNo diploma needed

    Quality Customer Service Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCustomer service certificate or course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$375
    Program website, Quality Customer Service Series at Mohave Community College
    More details about Quality Customer Service Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $375
    Program website, Quality Customer Service Series at Mohave Community College

  • Customer service certificate or courseIn personNo diploma needed

    Conflict Management Series

    Mohave Community College

    Kingman

    Accredited school

    No diploma needed

    Mohave Community College, KingmanCustomer service certificate or course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$450
    Program website, Conflict Management Series at Mohave Community College
    More details about Conflict Management Series at Mohave Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $450
    Program website, Conflict Management Series at Mohave Community College

  • Customer service and retail sales courseHybridNo diploma needed

    National Retail Federation: Customer Service and Sales

    Queen Creek Adult Education Program

    Queen Creek

    No diploma needed

    Queen Creek Adult Education Program, Queen CreekCustomer service and retail sales courseHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourselfNot reported
    Program website, National Retail Federation: Customer Service and Sales at Queen Creek Adult Education Program
    More details about National Retail Federation: Customer Service and Sales at Queen Creek Adult Education Program
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    Not reported
    Cost of supplies
    Not reported
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    Not reported
    Program website, National Retail Federation: Customer Service and Sales at Queen Creek Adult Education Program

How to pay for customer service training in Arizona

WIOA funding can pay for customer service training in Arizona

Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?

Financial aid and grants for customer service training

Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67

GI Bill for customer service training

Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8

The program list does not show which programs accept these. Ask the school.

Quick facts: Customer service training in Arizona

programs with a price cost under $1,000
7 of 7
lowest typical price among the states with enough programs to compare
1st of 13
customer service programs here, against the typical state's 2
8 vs 2

State comparisons use the same figures as the customer service training by state table: the middle program of each state, and only states with three or more schools for prices. Source: US Department of Labor, program year 2024 (July 2024 to June 2025).

Customer service training in Lake Havasu City, Phoenix and other Arizona cities

Choosing an area filters the program list above. 1 program is online.

Other training in Arizona

How customer service training compares with the rest of business and office work: Business and office training in Arizona

Where the Arizona customer service program numbers come from

Which Arizona customer service programs are on this list?

These are the customer service programs Arizona approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Arizona offers.

How the prices and results of Arizona customer service programs are measured

Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.

Sources for the facts about customer service training in Arizona

Show the 9 sourcesHide the sources
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
  2. US Department of Labor, TrainingProviderResults.gov: About This Site
  3. US Department of Labor: WIOA Adult Program
  4. Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
  5. US Department of Labor: American Job Centers
  6. US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
  7. US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
  8. US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
  9. US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List